Describe the quality of communication in the scenario. Describe the type of conflict illustrated in the scenario. Explain how the defensive climate created by the conflict will affect the team members’ ability to collaborate and communicate in the future. Identify strategies the manager could use to resolve the conflict between the team members to create a supportive climate again. Identify strategies the manager could use for improving communication and collaboration between the team members in the future. Explain how the manager can measure the performance of the team. How can he or she determine if they are progressing or meeting their objectives?