Select a company you are familiar with, such as your own employer or a public company that you know you can find customer service data on. Identify the type(s) of service system used in the company or a certain part of the company.  Create an 8- to 10-slide PowerPoint presentation, including detailed speaker notes, that outlines and highlights the system strengths and weaknesses. Include an analysis of industry comparisons if available. Choose a service system from this assignment that you will implement in the Supply Chain Template assignment in Week 6. Cite references to support your assignment.